Designed for diverse needs

• Visual impairments
• Hearing impairments
• Mobility or motor limitations
• Cognitive or learning differences
• Temporary injuries or limitations

Certified accessibility standards

Our website accessibility has been tested and fully certified for WCAG compliance, giving travelers a more reliable and inclusive experience.

• Clear heading structure and logical page flow
• Consistent navigation and accessible interaction patterns
• Readable content hierarchy and form guidance

Continuous improvement

Accessibility is an ongoing responsibility. We continue reviewing layouts, templates, booking steps, and support flows to improve usability over time.

• Regular review of key pages
• Better compatibility with assistive tools
• Steady design and experience upgrades

Clear page structure

• Logical content order and strong heading flow
• Clear presentation of key actions and information
• Consistent layouts across important pages

Keyboard navigation

• Support for users who do not rely on a mouse
• Logical focus order in forms and controls
• Important actions available as standard buttons or links

Text alternatives

• Meaningful images and icons supported with descriptive text
• Critical actions are not communicated by visuals alone
• Improved context for essential non-text content

Accessible forms

• Labels and instructions for important fields
• Cleaner form flow during inquiry and booking steps
• Error messaging where applicable

Readable design

• Sufficient contrast between text and background
• Responsive layouts for different screen sizes
• Better readability for content-heavy pages

Safer visual experience

• Avoiding content that flashes at high frequency
• Reducing clutter around important actions
• Simplifying key booking tasks

Mobility assistance

• Wheelchair assistance at airports
• Extra time for boarding
• Seat requests for mobility or medical needs

Hotel accessibility requests

• Ground-floor rooms where available
• Step-free room access where available
• Accessible bathrooms where available

Additional traveler needs

• Dietary communication to hotels or providers
• Medical support notes where appropriate
• Service animal notification where permitted

Increase readability

• Increase text size in your browser settings
• Use browser or device zoom features
• Enable reading mode if available

Adjust display settings

• Use high contrast mode if needed
• Use dark mode if supported by your device
• Turn on screen reader tools where required

Navigate with keyboard

• Use Tab to move through links and fields
• Use Shift + Tab to go backward
• Use Enter or Space for supported controls

Older pages

Some legacy pages may not yet fully reflect our latest accessibility design patterns.

Third-party widgets

External maps, payment tools, partner widgets, or embedded services may have accessibility limitations outside our direct control.

Partner-provided content

Some descriptions, documents, or media supplied by airlines, hotels, or partners may not always match the same accessibility level.

Tell us what happened

• Which page or feature you were using
• What went wrong or felt difficult
• What task you were trying to complete

Share your setup

• Your device type
• Your browser name and version
• Your assistive technology, if any

Why feedback matters

Your feedback helps us prioritize improvements, remove barriers, and keep the booking experience better for everyone.